diff --git a/python/llm/example/NPU/HF-Transformers-AutoModels/LLM/CPP_Examples/README.md b/python/llm/example/NPU/HF-Transformers-AutoModels/LLM/CPP_Examples/README.md
index aa5e076c..5c0d3b2a 100644
--- a/python/llm/example/NPU/HF-Transformers-AutoModels/LLM/CPP_Examples/README.md
+++ b/python/llm/example/NPU/HF-Transformers-AutoModels/LLM/CPP_Examples/README.md
@@ -92,3 +92,14 @@ AI是"人工智能"的缩写，是英文"Artificial Intelligence"的翻译。它
 
 Decode 46 tokens cost xxxx ms (avg xx.xx ms each token).
 ```
+
+### Troubleshooting
+
+#### Program crash with Chinese prompt
+If you run CPP examples on Windows and find that your program raises below error when accepting Chinese prompts, you can open `Region->Administrative->Change System locale..`, check `Beta: Use Unicode UTF-8 for worldwide language support` option and then restart your computer.
+```log
+thread '<unnamed>' panicked at src\lib.rs:151:91:
+called `Result::unwrap()` on an `Err` value: Utf8Error { valid_up_to: 77, error_len: Some(1) }
+```
+
+For detailed instructions on how to do this, see [this issue](https://github.com/intel-analytics/ipex-llm/issues/10989#issuecomment-2105598660).
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